Product Return Conditions
If the product you purchased through our website is faulty, you must contact us via the online support section on our website within 7 days of the delivery date. Following this, the faulty product you send to us via the courier company will be replaced with a new one. If the fault in the ordered product is due to customer use or if the product has been used within the 7–day period, the product cannot be returned or exchanged.
Product Cancellation Conditions
You may cancel your order within 45 minutes of placing it. Simply go to the My Orders menu and click once on the Request Cancellation button within your order.